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FAQ


General

What is carbon fiber?

Carbon fiber is a material that has been used within automobile and airplane constructions. It is known for it's amazing weight-to-strength ratio when compared to other materials. It is stronger than steel and lighter than aluminum. Read more here 

 

Payments

How do I pay for my order?

When you have a product in the cart you simply go to the checkout page. On this page you click on the button “Check out”. This will lead you to the checkout page.

We accept the following payment methods:

  • PayPal
  • Visa (all countries)
  • MasterCard (all countries)
  • American Express (all countries)

How do I use my discount coupon?

If you have a discount coupon these can be used in the checkout page. Simply click “Check out” in the cart. Then type in your discount coupon and apply.

When will I be charged?

Payments are registered immediately after the security check have been authorized with your bank. We will not charge you before the products are being shipped from our location.

 

Return and exchanges

How many days can I return goods?

At Carbon Fiber Lifestyle we gladly refund or exchange purchases up to 365 days, from the date of ordering.

In case you regret your purchase, you have to make sure the goods are unused and in the original packaging, when returning them. If this is not acquired we will not be able to refund the goods.  

If everything is as required, we will refund your money to the credit card that you paid with.

When will I receive my refund?

We will not start the refunding process before your returning product has arrived at our location. We will contact you if any additional information is needed.

Refunds and exchanges are normally processed within 24 hours of arriving at our location.

  • If you have used PayPal, the amount will immediately be refunded back to your PayPal account.
  • Refunds with credit card can vary between 2-10 days to be visible on your account statement. The time depends on which bank or credit card you have.

How can I return items?

In case you regret your purchase, you have to make sure the goods are unused and in the original packaging, when returning them. If this is not acquired we will not be able to refund the goods. We will send a return and exchange statement  alongside your items, so you can easily regret or exchange your order. 

If you do not have our return and exchange statement, you can get it here: download PDF